Computyne, a business process outsourcing company, is offering a free five-hour pilot for its eCommerce virtual assistant services, giving online sellers a way to test dedicated remote support before committing to a longer engagement. The pilot is designed to let retailers evaluate the quality and communication of the work, which can include product listing management, order processing, and customer inquiry handling.
The announcement matters because eCommerce sellers increasingly face a growing volume of back-office tasks that scale with their operations. According to Computyne, routine tasks such as email management, data entry, and research can consume two to six hours per week each, and across a small team, that volume can account for 20 to 30 percent of the combined working week. By offering a free trial, Computyne lowers the barrier for sellers to test outsourced support and potentially reclaim that time for higher-value activities like pricing, marketing, and channel expansion.
Computyne’s dedicated virtual assistants operate inside a seller’s existing tools and follow established processes. Typical responsibilities include product listing creation and optimization, order tracking and returns support, customer inquiry management across email, chat, and marketplace portals, and competitor price monitoring. The assistants support platforms such as Amazon, Shopify, eBay, Etsy, WooCommerce, and Magento. Sellers can also pair virtual assistants with Computyne’s broader services, including eCommerce catalog management and eCommerce product data entry.
Flexible engagement models are available: hourly support ranges from $5 to $8 per hour with a 10-hour monthly minimum; part-time (20 hours per week) costs $320 to $480 per month; full-time (40 hours per week) costs $600 to $900 per month; and team packages offer volume pricing under an SLA-based contract. All models include a dedicated assistant, tool access, SLA-driven delivery, weekly reporting, and ISO 27001 information security protocols. Onboarding typically takes three to five business days after a project brief, tool access setup, and SOP review. Working hours can be aligned to the client’s time zone, including UK, US East, and US West schedules, enabling support outside standard business hours.
The free pilot is a strategic move to capture a share of the growing eCommerce support market, where sellers seek cost-effective ways to manage operations without adding headcount. By allowing sellers to experience the service firsthand, Computyne aims to demonstrate its value and convert trials into long-term contracts. For more information, sellers can visit the Computyne eCommerce page or request a consultation through the company’s website.
