Following a public tender, DATAGROUP has been awarded a five-year contract to provide workplace services with a focus on device lifecycle management for Investitionsbank Berlin (IBB). The agreement covers approximately 1,300 end devices and aims to further develop IBB’s digital workplace environment in a manner that is efficient, secure, sustainable, and user-oriented.
Under the contract, DATAGROUP will manage all services throughout the lifecycle of end-user devices. This includes provisioning, configuration, logistics, operation, support, replacement, and secure take-back and recycling at the end of their useful life. By consolidating these tasks with a single service partner, IBB gains streamlined processes and clearer oversight of its device fleet.
The holistic management of the device fleet is a key benefit of the project. Transparent processes throughout the entire service life enable better planning of investments and replacement cycles, as well as more efficient management of existing end devices. This approach shortens deployment times, reduces administrative overhead, and increases user satisfaction.
Wolf Diederich, Head of IT at IBB, emphasized the importance of the partnership: “In DATAGROUP, we have found an experienced and capable partner for our workplace infrastructure. Through the comprehensive management of our end devices – from deployment to recycling - we are jointly creating a modern and reliable workplace solution that optimally supports our employees.”
IT security and compliance are also of paramount importance. Standardized operating and deployment processes, along with defined security and control mechanisms, ensure that end devices meet organizational and regulatory requirements. Clear governance structures, regular reporting, and continuous quality management complement these measures.
Sustainability is a central component of the service approach. DATAGROUP follows a lifecycle-oriented strategy that maximizes the useful life of hardware, refurbishes suitable devices, and ensures secure and traceable disposal. This supports responsible resource use and contributes to the circular economy.
Peter Vages, Managing Director at DATAGROUP, expressed enthusiasm about the collaboration: “We are delighted by the trust placed in us by Investitionsbank Berlin and look forward to jointly further developing the bank’s digital work environment. Device lifecycle management is a central component of modern workplace services and contributes significantly to efficient, secure, and sustainable IT workplace provision. Our goal is to create real added value for Investitionsbank Berlin and its employees through high-quality service, standardized processes, and a close partnership.”
Both Investitionsbank Berlin and DATAGROUP view this collaboration as a long-term partnership. The focus is on continuous improvement of workplace services and adaptation to future technological and organizational requirements. The objective is a modern, secure, and scalable workplace environment that supports employees and promotes the long-term success of Investitionsbank Berlin.
