Liveops, a leader in flexible customer experience solutions, has announced its achievement of one Gold Stevie Award and three Silver Stevie Awards in the 2026 Stevie Awards for Sales and Customer Service. For the second consecutive year, the company received the Gold Stevie Award for Customer Service Training or Coaching Program of the Year, along with Silver Stevie Awards for Contact Center or Customer Service Outsourcing Provider of the Year, Award for Innovation in Customer Service, and Best Customer Satisfaction Strategy.
These accolades underscore Liveops' commitment to learning and development, including its innovative Learning-as-a-Service (LaaS) model that enhances agent preparedness through efficient onboarding, certification, and coaching. This approach enables enterprise programs to launch swiftly while maintaining quality even as demand fluctuates. The Stevie Awards for Sales and Customer Service celebrate accomplishments of professionals in contact centers, customer service, business development, and sales globally.
“This recognition signifies our dedication to providing high-quality, flexible customer experience solutions that our clients can rely on,” stated Molly Moore, Chief Operating Officer of Liveops. “Our trusted agent certification programs set a high standard for quality, while our ongoing investment in AI and LiveNexus—our AI and human orchestration platform—empowers us to assist enterprises in modernizing their customer experience operations with assurance.”
Recently, Liveops launched LiveNexus by Liveops, an AI and human orchestration platform designed to help enterprises assess AI and automation use cases within a controlled environment, apply governance and measurement, and scale proven solutions into production. Jim Watson, Chief Executive Officer of Liveops, remarked, “Our recognition across multiple Stevie categories reinforces that innovation at Liveops is centered on execution rather than hype. LiveNexus embodies this philosophy—enabling clients to modernize responsibly while upholding quality, compliance, and trust.”
The achievement is significant as it highlights Liveops' results-oriented approach to service delivery, which integrates highly skilled on-demand talent, precision scheduling, and effective AI to assist enterprises in scaling operations without compromising quality, compliance, or customer trust. For over 25 years, Liveops has combined cutting-edge technology with trusted, remote, and empathetic human expertise to provide agile, high-touch customer support solutions that scale with precision and care. The company serves Fortune 500 and enterprise clients, delivering personalized experiences that build trust and create lasting impact.
Liveops' recognition across multiple categories demonstrates its comprehensive strength in customer service innovation and execution. By winning the Gold Stevie Award for training and coaching for the second year in a row, Liveops reinforces its position as a reliable transformation partner in an ever-changing customer experience landscape.
