Total Wireless has announced an expanded partnership with Western Union, bringing a suite of financial services to its retail stores across the United States. The services, which begin in select stores today and will roll out to additional locations through the end of 2026, include money transfers, bill pay, and money orders. This move aims to provide communities with greater access to essential financial tools.
Eligible Total Wireless customers on MAX 5G BYO, MAX 5G, and ALL ACCESS plans will continue to receive one fee-free Western Union money transfer each month. This benefit can be redeemed through Western Union's website, mobile app, or at participating Total Wireless stores.
David Kim, President of Verizon Value, emphasized the community impact: "Our stores are gathering places in the communities we serve. By adding Western Union to the retail experience, we're expanding access to everyday financial services for everyone. Whether customers need to send money, pay bills, or purchase money orders, they can now do it at Total Wireless, right alongside getting the reliable 5G connectivity they count on. That's what it means to put community first."
The retail expansion builds on Total Wireless's June launch as the first U.S. wireless carrier to offer monthly money transfers at no additional cost. This initiative extends the brand's commitment to delivering meaningful value beyond connectivity.
All customers can access bill pay, money order, and money transfer services at standard Western Union rates. The monthly fee-free transfer benefit is available to eligible plan customers and applies only to the Western Union transfer fee; exchange rates and applicable taxes/surcharges may apply. Services are accessible online at totalwireless.com/m/extras/western-union, through the Western Union app, or in person at participating stores.
Western Union's network supports transfers to more than 200 countries and territories, with over 360,000 payout locations worldwide. Jesse Mory, Senior Vice President of Strategic Partnerships at Western Union, stated, "Millions of customers rely on Western Union to move money across borders with speed and confidence. By bringing our services to Total Wireless stores, we're meeting more customers where they already shop and expanding access to reliable, convenient financial services. This partnership strengthens our presence in communities where our customers live and work."
Total Wireless is a no-contract wireless provider operating on the Verizon 5G network, with 2,000 exclusive stores nationwide. The company offers plans with unlimited data, access to Verizon's 5G Ultra-Wideband network, and prices guaranteed for five years. This partnership with Western Union is a strategic move to enhance the value proposition for customers, positioning Total Wireless as not just a wireless provider but a community hub for financial services.
